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Privacy policy

This privacy policy sets out how Lola Domecq uses and protects any information that you give Lola Domecq when you use this website. 

What information we may collect:

  • Your name and contact information including email address
  • Demographic information such as postcode and preferences
  • Other information relevant to offers and promotions

    How we use this information

    We use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    • Record keeping, improvement of our products and services and to periodically send promotional emails

    Security

    We are highly committed to ensure that your information is secure. We do not store credit card details nor do we share customer details with any 3rd parties.

    Note the https:// displayed in front of our web address, "s" standing for secure, and the small padlock displayed in the browser address bar. 

    About cookies

    A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic and store specific preferences, for example the location you would like to ship to, or the currency you like to shop in. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your specific preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to our customer needs. We only use this information for statistical analysis purposes.

    Overall, cookies help us provide you with a better website, by enabling us to monitor your preferences and tailor your user experience. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can decline cookies if you would like to (you can do so by clicking on the settings of your browser). Declining cookies may prevent you from taking full advantage of the website, because we won't be able to keep track of what you recently added to your shopping bag, or which region you would like to shop in.

    Data privacy 

    Any details you provide Lola Domecq including your email address and any other information supplied are strictly private and confidential. Your information is respected and will not be shared, sold or given to anyone else. The Data Protection Act 1998 gives all individuals the right to access personal information that is held about them. You can request a copy of any information that we hold about you. Please contact us if you wish to make such a request.  We can also unsubscribe you if you wish. 

    Third Party Links

    You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.